Level 2 Certificate in IT User Skills

Why do a Level 2 Certificate in IT User Skills? A worldwide examination of data collected between 2011 and 2015 found that 26% of adults studied were unable to use a computer, with a further 29% proficient only in the most basic and familiar of tasks. With a large percentage of job roles requiring competent use and knowledge of information technology, it is more crucial than ever that people improve their computer skills if necessary, both for their own personal and professional advancement and for business purposes.

  • Entry Requirements

    • If you are aged 19-23 you would be fully funded if you have previously achieved a full level 2 and are unemployed. If you do not meet both these criteria, you are not eligible for our funding.
    • If you are aged 24 + you would be fully funded if you are unemployed and co-funded if you are not. If you are co-funded, you may have to pay a fee to cover part of the cost of the training – please contact us to find out.
    • If you are working but earning less than £20,963 per year, are aged 19 – 23 and have achieved a full Level 2, you will be fully funded.
    • If you are working but earning less than £20,963 per year and are aged 24+, you will be fully funded.
    • You must live in a London borough postcode. If you live outside the Greater London Authority area, we may still be able to fund you – please contact us to find out. Click here to look up the postcodes.
  • Cost

    *Free, subject to meeting entry requirements

  • Qualification

    Level 2 Certificate in IT User Skills

  • Level

    Level 2 Certificate

  • Duration

    8-12 weeks

  • Timings


  • Delivery Location

    Fully online

Next Level 2 Certificate in IT User Skills course starts on:

  • Date: TBC
  • Location: Fully online
  • Delivery type: Online

    Enquire about this course
  • Find out more about the course

    Who is it for?

    Level 2 Certificate in IT User Skills qualification would be ideal for anyone who would like to develop their knowledge, understanding and competence in a range of different IT skills, particularly those who use IT in their current job role. Learners must already have basic IT skills and basic knowledge of Microsoft Office software (Word, Excel and PowerPoint), to be able to complete the course successfully.

    Benefits of this course?

    • Gain a nationally recognised qualification
    • Establish a long-standing career pathway within the business sector
    • This course is delivered via distance learning, allowing you to choose when and where you study
    • Study will enhance both your personal skills and professional development
    • Personal tutors are assigned to you to ensure you have the support needed to succeed.

    Course summary

    Unit 1: Using IT to increase productivity
    • Section 1: Be able to plan and select which IT tools and systems are best suited to completion of an identified task
    • Section 2: Be able to identify any restrictions or constraints that may affect how a task can be completed using IT tools and systems
    • Section 3: Be able to use IT tools and systems to complete an identified task
    • Section 4: Be able to review approach to using IT tools and systems
    • Section 5: Be able to adapt their approach as a result of their experiences using IT tools and systems to complete a task.
    Unit 2: IT software fundamentals
    • Section 1: Select and use appropriate software applications to meet needs and solve problems
    • Section 2: Enter, develop, combine and format different types of information to suit its meaning and purpose
    • Section 3: Present information in ways that are fit for purpose and audience
    • Section 4: Evaluate the selection and use of IT tools and facilities to present information.
    Unit 3: IT security for users
    • Section 1: Use appropriate methods to minimise security risks to IT systems and data.
    Unit 4: Presentation software
    • Section 1: Input and combine text and other information within presentation slides
    • Section 2: Use presentation software tools to structure, edit and format slide sequences
    • Section 3: Prepare slideshow for presentation.
    Unit 5: Spreadsheet software
    • Section 1: Use a spreadsheet to enter, edit and organise numerical and other data
    • Section 2: Select and use appropriate formulas and data analysis tools to meet requirements
    • Section 3: Select and use tools and techniques to present and format spreadsheet information.