Level 2 Certificate in Principles of Business Administration

UK employers have recently reported a shortage in the amount of skilled business and administration staff, despite more than four and a half million people already working in this sector. This figure is expected to rise in coming years as the shortage of skills needs to be filled. Have you got what it takes to provide the crucial everyday support that organisations need to run their business, meet their targets and be successful? Well, this Level 2 Certificate in Principles of Business Administration qualification provides you with a thorough understanding of all the aspects of a business administration role, which could enable you to progress within a business environment.

  • Entry Requirements

    HCUC Apprenticeships and Skills has to give priority to applicants who are in receipt of the four main benefits: Job Seekers Allowance, Employment Support Allowance, Universal Credit, Income Support. Training is free for people with Right to Work in the UK, proof of ID, learners or their spouses must have been a resident in UK/EU for the last 3 years. To be eligible whilst working, those living inside the Greater London Area need to earn less than £21,547.50

    To access this course you will need:

    • Basic understanding in ICT
    • English literacy proficiency at Entry Level 3 or above

  • Cost

    *Free, subject to meeting entry requirements

  • Qualification

    Level 2 Certificate in Business Administration

  • Level

    Level 2 Certificate

  • Duration

    8-12 weeks

  • Timings

    TBC

  • Delivery Location

    Fully online

Download fact sheet as a PDF

Next Level 2 Certificate in Business Administration course starts on:

  • Date: Start any time
  • Location: Fully online
  • Delivery type: Online


    Please note: You will be redirected to Uxbridge College's website, once you click 'Apply now' button below'.

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    • Find out more about the course

    Who is it for?

    Level 2 Certificate in Principles of Business Administration qualification is ideal for anyone with an interest in the responsibilities and tasks involved in a business administration role. By exploring the principles of supporting events, project management and changes within a business environment  you will develop a competitive and impressive knowledge about this sector which can help you start a new career or progress within a current role.

    Benefits of this course?

    • Gain a nationally recognised qualification
    • Create a long-standing career pathway in a variety of business environments
    • Courses are delivered as a distance learning, allowing learners to choose when and where to study
    • Personal tutors are assigned to ensure learners have the support needed to succeed.

    Course summary

    Unit 1: Principles of providing administrative services

    This unit will develop your knowledge of a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.

    Unit 2: Principles of business document production and information

    You will be asked to look at how to gather reliable information using different techniques, as well as copyright regulations and what happens when these are breached. You will also be asked to explore different storage methods for data management and why these are in place, plus the benefits and limitations of these methods.

    Unit 3: Understand communication in a business environment

    This unit enables you to understand the importance of diversity, equality and inclusion in an adult social care setting. You will also learn how to work in an inclusive way and how to access information, advice and support about the key aspects of diversity, inclusion and discrimination.

    Unit 4: Understand employer organisations

    This unit will provide you with an understanding of different organisational structures and the differences between private, public and voluntary sectors. You will also cover the internal and external influences on organisations and why change in the business environment is important.

    Unit 5: Understand how to develop working relationships with colleagues

    Within this unit you will look at the principles of effective team working, as well as what is expected of a ‘buddy’.

    Unit 6: Understand how to carry out business administration tasks

    This unit will provide you with the knowledge of how to deal with incoming and outgoing mail, reception services, diary systems management, event organisation and systems for financing administration roles. You will get the opportunity to apply this to your current or potential future workplace.

    Unit 7: Understand how to prepare text

    Within this unit you will gain an understanding of how to create text from recorded notes as well as knowledge of organisational procedures for storing confidential information.