Level 2 Warehouse & Storage Principles – Online

This course will equip you with a detailed understanding of a variety of warehouse processes, including manual handling, stock checks, processing orders, storage and packaging of goods and assembling for dispatch. You will also look in detail at the customer service process and how it can impact an organisation.

  • Eligibility

    • If you are aged 19-23 you would be fully funded if you have previously achieved a full level 2 and are unemployed. If you do not meet both these criteria, you are not eligible for our funding
    • If you are aged 24 + you would be fully funded if you are unemployed whether receiving benefits or not
    • If you are working but earning less than £25,642.50per year, are aged 19 – 23 and have achieved a full Level 2, you will be fully funded
    • If you are working but earning less than £25,642.50 per year and are aged 24+, you will be fully funded.

    To access this course you will need:

    • Basic understanding in ICT
    • English literacy proficiency at Level 1 or above
    • Access to a reliable desktop or laptop computer and internet connection
  • Cost

    Free *subject to meeting eligibility criteria*.

  • Qualification

    Certificate in  Principles of Warehouse and Storage

  • Level

    Level 2

  • Duration

    8-12 weeks

  • Timings

    This is a distance learning course where you study at times that suit you.

  • Delivery Location

    Fully online

Next Level 2 Certificate in Warehouse and Storage Principles course starts on:

  • Date: Start any time
  • Location: Fully online
  • Delivery type: Online

    Please note: You will be redirected to Uxbridge College's website, once you click 'Apply now' button below'.

    Enquire now
  • Find out more about the course

    Who is it for?

    This qualification is aimed at anyone who wishes to develop an in-depth knowledge of the health and safety requirements in warehouses, the processes surrounding storing and dispatching warehousing goods and the importance of customer service in a warehousing.


    • Gain a nationally recognised qualification
    • Create a long-standing career pathway in a variety of business environments
    • Courses are delivered as distance learning, allowing learners to choose when and where to study
    • Personal tutors are assigned to ensure learners have the support needed to succeed

    Course summary

    Unit 1: Health and safety requirements in a warehousing environment

    • This unit will help learners understand health and safety considerations and how to reduce risks in a warehousing environment. This includes identifying the risks associated with receiving goods-in, processing orders, storage of goods, stock checks and manual handling, and also identifying how to reduce these risks.

    Unit 2: Understand the principles of warehousing goods

    • This unit will provide an understanding of the different types and functions of warehousing, the goods-in process and the principles of storing goods. Learners will be able to explain and identify the common principles of the sector; as well as the benefits, features and processes relating to warehousing

    Unit 3: Understand the process of stock checking and preparing goods for dispatch

    • Within this unit you will understand the need for undertaking stock checks, as well as the processes involved following a stock check, when packaging goods for dispatch, and prior to dispatch. You will be able to outline and identify key features of these processes, as well as explaining their importance.

    Unit 4: The importance of customer service in the warehousing environment

    • This unit will enable you to understand the importance of good customer service internally and externally, know how to deliver good customer service and understand the impact of customer service in the warehousing environment. You will accomplish this by being able to identify different types of customers and their needs, knowing how to communicate effectively and as a team, and knowing how this can affect public opinion and company reputation.